Product Catalog


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Advancing Excellence in Healthcare Quality: 40 Strategies for Improving Patient Outcomes and Providing, Safe, High-Quality Healthcare add to my favorites
List Price:               $44.00
Member Price:       $42.15 + Free Shipping

Do you feel as though your patients' care is becoming so fragmented that something important might get missed? Do you wonder why deadly medication errors continue to happen despite using the most advanced technology? Are you concerned that patients continue to succumb to preventable chronic diseases despite decades of data supporting healthy lifestyles? If so, this book is the ideal resource to help you turn things around.

The IOM (Institute of Medicine) report gave healthcare providers and administrators a very clear and public picture of the dismal sate of healthcare quality in America. What was left undone by the IOM report was how practitioners were to address these findings at the grassroots level. Via this new book, it is possible to meet your quality goals through a series of simple yet powerful steps that can change how you deliver care.

In this easy-to-read book, Dr. Mary Sue McAslan presents 40 strategies – 10 topics in each of 4 categories which helps providers enhance quality, reduce readmissions, decrease errors, improve disease prevention, and cut healthcare costs. Packed with practical, easy-to-implement suggestions, Advancing Excellence in Healthcare Quality will boost your operations, helping your practice build empowered teams, improve staff morale, and raise patient satisfaction.
Notable Features:
  • The Future Is Now: e-Prescribing
  • Med Rec Not Med Wreck!
  • Meeting the MU Challenge
  • Prevent Discharge Disasters
  • "The Canary in the Coal Mine" Theory
  • The Blame-Free Organization
  • You Aren't As Unique As You Think
  • The LEAN Transformation
  • Prevent What's Preventable
Auditing Physician Services: Verifying Accuracy in Physicians Services and E/M Coding Third Edition add to my favorites
List Price:                 $189.00
Member Price:        $161.15 + Free Shipping

New for the 3rd Edition - Overall updating of all chapters PLUS:
  • New! Auditing non-face-to-face prolonged services--now covered by Medicare
  • Updates to TCM and CCM based on new CMS rules including the initiation visit before CCM
  • New! HCPCS codes for Collaborative Care Model and Behavioral Health Initiative
  • New! HCPCS code for cognitive assessment
The key topics covered include a welcome amount of in-depth coding information - topics and activities that practices perform every week.

Protect your practice from governmental and third-party payer audits! This book explains complex reimbursement and coding rules and provides audit sheets for key, high-risk areas including E/M services.

Today, medical practices face major risks if they don’t code physician services accurately. Practices that violate the complex government regulations governing coding may face audits by the Office of the Inspector General for HHS, Recovery Audit Contractors and Medicare Administrative Contractors, and the consequences of such audits can be severe.


However, physicians and their staff now have a comprehensive guide available which helps practices audit high-risk areas themselves, before payers get involved. Auditing Physician Services: Verifying Accuracy in Physicians Services and E/M Coding To Protect Medical Practices, written by nationally-renowned coding and auditing expert Betsy Nicoletti, MS, CPC, offers critical information, support and plain-English explanations of how to avoid high-risk coding behavior.
Auditing Physician Services, provides clear, practical, concrete explanations of complicated coding issues and E/M guidelines, advice on auditing EMR notes, and a range of worksheets allowing physicians to conduct valid, defensible audits.

The book also includes a detailed analysis of the OIG Work Plan which offers insight into how the agency selects physician practices for further review.
 
Choosing Autonomy: The Physician’s Guide to Returning to Private Practice  add to my favorites
List Price:                 $69.95
Member Price:         $65.91 + Free Shipping

This leading edge book is a guide for unwinding an unhappy hospital employment relationship and reestablishing a private medical practice. Designed for employed physicians (and their administrative staff and advisors) who are searching to regain independence or control over their practice of medicine, Choosing Autonomy: The Physician's Guide to Returning to Private Practice, gives you:
  • An understanding of how to evaluate the substantial risks returning to private practice entails in today’s environment.
  •  Insight on how hospital employment of physicians is repeating the same cycle as in the 1990’s, how this cycle works and its implications in your decision-making and negotiations.
  • Strategies to evaluate your options, negotiate around legal barriers and develop financial projections critical in assessing the feasibility of leaving employment and striking out on your own.
  • Examines legal considerations that may prevent you from leaving your current job.
  • Insight to creative financing options, availability of financing sources, techniques and alternatives.
  • Provides a comprehensive start-up checklist and worksheets to aid in developing financial projections.
  • Provides simple and concise success factors to monitor during the critical early stages of start-up.
"The checklists and financial proforma worksheets alone are worth the price of the book!"
Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices add to my favorites
List Price:               $64.00
Member Price:      $59.61 + Free Shipping

Online health information combined with social media channels like Twitter and Facebook has created a new generation of patients. They are empowered. They have a voice in their own care that they never had before. And more are using social media and physician review sites to choose their doctor or medical practice. Given these stakes, you can’t afford to leave your online reputation to chance.

Kick off your social media efforts today with Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices, a comprehensive resource not available anywhere else. In addition to unique insights from practicing physician and social media pioneer Kevin Pho, MD, this book offers doctors a step-by-step guide on how to use social media to manage an online reputation. It also provides insider tips on how to respond to online ratings and a guide to work with all of the major physician review sites. Don’t let others define you on the web. Take control of your online reputation now!

From the Foreword, Robert Wachter, MD says, "… whether we like it or not, our online reputation is becoming the main prism through which we will be known – to colleagues, to friends, to patients, to prospective employers … With this realization comes the recognition that we can no longer afford to be passive observers of our online persona."

Notable Features
  • Kevin Pho, MD and Susan Gay. Dr. Pho's blog, KevinMD.com, is social media's leading physician voice, with over 100,000 subscribers on Facebook, Twitter, Google+, LinkedIn, and RSS. He is a contributor to USA Today, CNN, and the New York Times, and has been cited regularly by major media.
  • Backed by evidence, enhanced with stories! Anecdotes and case studies from social media leaders like Vineet Arora, MD, Katherine Chretien, MD, Natasha Burgert, MD, Dave deBronkart, Susannah Fox, Howard J. Luks, MD, Kerri Morrone Sparling, Wendy Sue Swanson, MD, and Bryan Vartabedian, MD.
  • The Foreword is written by Robert Wachter, MD, Professor of Medicine at the University of California, San Francisco. His blog, Wachter's World, is one of the nation's most influential, and Modern Physician has ranked him as one of the 50 most influential physicians in the U.S. for each of the last five years, the only academic physician to achieve this recognition.
  • Endorsements from Abraham Verghese, MD, Eric Topol, MD, Jerome Groopman, MD, Pamela Hartzband, MD, George Lundberg, MD, Paul Levy, Sandeep Jauhar, MD, Mike Sevilla, MD, Susan Turney, MD and many others.
Physician – Time to Invest in Yourself: Work-Life Balance, the Needs of the Patient, and Medical-Legal Risk Management add to my favorites
List Price:                $38.50
Member Price:       $30.50 + Free Shipping 

Do you feel as if you race from patient to patient and procedure to procedure without time to pause and reflect?  Do you feel that you are melting down both physically and emotionally?  Do you feel ill-equipped to give the best patient care if you’re not healthy yourself? Are you concerned that patients continue to succumb to preventable chronic diseases despite trying to educate for healthy lifestyles?  Do you feel as though your patients’ care is becoming so fragmented that something important might get missed?  And you might be held accountable?

If so, this book is the ideal resource to help you turn things around. Physician - Time to Invest in Yourself:  Work-Life Balance, the Needs of the Patient, and Medical-Legal Risk Management is the new book by Authors, Timothy Paterick, MD and Elizabeth Ngo, MD.  Via this new book, it is possible to meet your life goals through a series of simple yet powerful steps that can change how you view your job and your life.

Unprecedented challenges beleaguer the practice of medicine, including disparities among legitimate patient needs, the resources to meet these needs, market forces transforming healthcare, and the physician’s need to understand how to confront these challenges.

By reading this book you gain:
  • The wisdom and tools to confront the challenges of a medical career and the struggle to maintain the primacy of the doctor-patient relationship.
  • Practical techniques to sustain your body, mind and spirit.
  • No-nonsense risk management strategies and the increasing risk of allegations of negligence.
  • Strategies to meet the daily demands of your challenging medical career

We believe the book has the potential to transform the reader’s personal and professional life.  Designed for practicing physicians and those in training, (and available in print and convenient eBook,) the frank dialog between the authors, Dr. Tim Paterick and Dr. Ngo is like eavesdropping on their conversation about practice and life balance!  You’ll appreciate the sense of community here; knowing you are not alone will boost your confidence and give you actionable strategies for your work and your life.
 
Physician Alignment: Ensuring Success with Negotiations, Payment Systems, and Education of Stakeholders add to my favorites
List Price:                 $78.00
Member Price:        $72.35 + Free Shipping   

With pressures mounting to succeed in physician alignment projects, there is confusion about alignment alternatives, expense of investment involved, and understanding of accountable care era payment systems. However, Physician Alignment, a new book by the experts at Coker Group, will help you evaluate and assess options, identify critical success factors in thriving alignment models, and help you with strategies for improving an existing relationship, salvaging a struggling relationship, or terminating a failing relationship. This book is designed for physicians, hospital administrators, practice administrators and office managers, and healthcare consultants. With Physician Alignment: Ensuring Success with Negotiations, Payment Systems, and Education of Stakeholders, you'll gain a level of comfort with strategies and negotiations as you work on your physician alignment projects.
The book is the result on hands-on experience from working with clients and understanding of impact of latest changes in accountable care era payment systems.
Physician Alignment provides the following:
  • Explains the different alignment options, with emphasis on full alignment models
  • Assesses the current state of payment systems and explores how to prepare for future changes and challenges
  • Presents the benefits and challenges of alignment
  • Identifies critical success factors in thriving alignment models
  • Develops strategies for creating a new alignment relationship or improving established alignment structures
  • Educates key stakeholders on how engage in the process from concept to implementation and beyond
Physician-Hospital Alignment and Compensation Models: The Second Generation add to my favorites
List Price:                $82.00
Member Price:       $75.55 + Free Shipping 

The current era of healthcare alignment among physicians, hospitals, and outside independent investors has been underway for 10-15 years. Given this, many of the original contracts that formed the basis of these arrangements have (or will soon) expire. Thus, we refer to these new deals as “second generation” transactions.

As the system moves toward a more value-based, fee-for-value reimbursement environment, newer alignment vehicles, such as accountable care organizations (ACOs), clinically integrated networks (CINs), and patient-centered medical homes (PCMH) are beginning to take shape. More physician compensation models now include at least partial incentives for performance, as measured by such matters as specialty-specific quality metrics, cost efficiency metrics, meaningful use of electronic health records, and other parameters.

Physician-Hospital Alignment and Compensation Models: The Second Generation is written by experts from Coker Group — a leading healthcare consulting firm recognized for their expertise in physician alignment and compensation. Starting with a review of “First Generation” physician compensation models, the authors then detail components of “Second Generation” models including:
  • How Value-Based Reimbursements of the future call for adjustments to the Volume-Based incentives of the past.
  • How to engage physicians in alignment initiatives that are favorable to both parties.
  • How to approach the imperative today of improved quality of care coupled with decreased costs of care.
  • How to be profitable in a demanding, competitive, and highly-regulated environment.

BONUS INCLUDED!   Actual templates for your use:
  • Letters of Intent Comparative Review
  • Summary of Key Terms in Physician Employment Agreements
  • Professional Services Agreement for Specialty Services
  • Management Agreement
Physicians at the Bargaining Table: Alignment, Clinical Integration, Value-based Contracting and Population Health Management add to my favorites
List Price:                $77.00
Member Price:       $71.55 + Free Shipping

Today’s practicing physicians tend to feel hemmed in by the pressures to align with other entities imposed upon them through the changing structures in health care.

The dilemma is not so much of whether or not to merge in some manner with other entities; rather, it is more about how to negotiate from a position of strength in order to practice medicine under the best possible circumstances.
  •  How do physicians hold a strong place at the bargaining table?
  • What strategies can be embraced in creating alignment with other physicians, and how do you get started?
  •  What are the benefits and challenges of physician alignment outside of a hospital relationship?
  • What are the alignment options and how does each option fit in with the future of healthcare, i.e. ACOs, CINs, risk-based payer contracts, etc.?
Physicians at the Bargaining Table: Alignment, Clinical Integration, Value-based Contracting and Population Health Management is written to aid in the decision-making for physicians. This book, available in print and in eBook, is designed for physicians, hospital administrators, practice administrators and office managers, and healthcare consultants.

Through the assimilation of reliable and unbiased information, providers can assess their best alternatives. The objectives are to help the reader understand the available alignment options and how these options fit in with the future of healthcare, including accountable care organizations and risk-based payer contracts. This assessment will encompass the benefits and challenges of physician alignment outside of a hospital relationship.
 
RVUs at Work: Relative Value Units in the Medical Practice 2nd Edition add to my favorites
List Price:                $84.00
Member Price:       $79.99 + Free Shipping  

The Second Edition of RVUs at Work: Relative Value Units in the Medical Practice, is a practical print (and eBook) by Coker Group's Max Reiboldt and Justin Chamblee that gives medical practices breakthrough control over costs, compensation, productivity, managed care contract negotiations in light of new accountable care scenarios.

This book provides the latest information on RVUs and applies working knowledge to executives who are tasked with measuring various areas of productivity in the medical practice within the current healthcare landscape. Specific recommendations around physician productivity in the context of RVUs and the accountable care era are covered, including quality outcomes and allowable reimbursement.

Noteworthy Features for the 2nd Edition
Clear and easy to read -- written in layperson's terms so practice administrators and physicians can immediately begin to implement an RVU approach.
New chapter on Legal Aspects of using RVUs for compensation – Real world scenarios for private practice, and hospital-employed physician settings.
Your 2014 and beyond blueprint -- how best to apply and use RVUs in the management and evaluation of provider performance.
Practical -- includes examples of how different real-world medical practices are using RVUs to cut costs, enhance efficiency, boost profitability, and assure quality of care.
Huge "upside" potential -- by applying the RVU approach, practice managers gain a consistent and impartial way to align how money is spent and how staff and providers use their time with the maximum benefits for both patients and the practice.


 
Secrets of The Best-Run Practices 3rd Edition add to my favorites
List Price:                $69.50
Member Price:        $65.55 + Free Shipping    

Healthcare practices. Uncertain times. Practices are under pressure to accomplish more with fewer resources, while facing new regulatory demands and other changes that compete with the responsibilities of running a practice.

How do the most successful medical practices excel in this constantly changing practice environment?
The wait is over. The much-anticipated 3rd edition of Secrets of the Best-Run Practices shares practical solutions for medical practices seeking to simplify business processes, maximize efficiency, and improve profitability all while putting patients first.

Fully updated, Secrets of the Best-Run Practices delivers timely solutions for the critical challenges that medical practices face every day from front desk service, to workflow efficiency, to effective billing and collections, to understanding the critical steps required to adapt to a new business model.
As in previous editions, author Judy Capko uses case studies from practices large and small to illustrate real-world practice management problems and their solutions.

 
The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture and Patient Experience add to my favorites
List Price:                  $64.00
Member Price:          $61.15 + Free Shipping

For the first time medical practices and organizations are about to see their income either increase or decline based on regulations that directly measure patient care and satisfaction. CMS has now made the patient experience its business. The patient experience is critical to the future of healthcare and the cost of care. Practices that have paid little attention to this in the past can learn how to improve the patient visit through the environment, culture and the actions of physicians and staff.

Learn the steps your practice can take to reap the many payoffs of achieving high patient-centered standards without having to make a big financial investment. In The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture and Patient Experience, authors Cheryl Bisera and Judy Capko explain how healthcare professionals and organizations can thrive in the new patient-centered environment.

In their book, Judy Capko and Cheryl Bisera describe how the patient-centered movement has changed medical practice and offer insights into the opportunities this new environment provides to practices.
As in Judy Capko’s bestselling books, (Secrets of the Best-Run Practices, 2nd Edition and Take Back Time - Bringing Time Management to Medicine) The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture and Patient Experience is clearly written, engaging, and packed with easy-to-implement ideas.

What the book covers:
  • How to create an impressive image
  • Identity: Knowing who you are and expressing it with conviction
  • Defining your online presence and protecting your online reputation
  • Developing a patient-centric office culture
  • How to live and measure your adherence to your mission
  • How to speak the language of patients
  • Evaluating your patient's experience (a look in the mirror!)
  • Making patients feel at home when they visit your facility?
The Physician’s Guide to the Business of Medicine: Dreams and Realities add to my favorites
List Price:                $76.00
Member Price:       $70.75 + Free Shipping 

Ready to find the right medical practice or switch practices? This book helps you identify the right fit to satisfy your dreams of practicing medicine and having a personal life, too.

All young physicians (and practice administrators) dream of landing in a practice where they can use one hundred percent of their work day and skills to make a difference, and then go home — on time. The reality, however, is a heavy workload, stressed staff, and frustrating requirements. It’s easy to end up feeling stuck and dissatisfied. But by understanding the business of medicine upfront, physicians and administrators can make the right job choices to find a practice that fits them and then enjoy rewarding careers and satisfying personal lives.

Nationally known healthcare consultant Jeffrey Gorke translates his 20 years of experience into a winning playbook for joining, starting or running a “dream” practice. Packed with tips, insights and action-oriented tools, this fast-paced guide helps readers rapidly master the language, players, management structures and culture issues and use what they’ve learned to ask all the right questions in identifying, seeking and landing the absolute best job. Learn how to size up location, compensation, work-life balance, and the freedom to practice medicine!

Noteworthy Features
  • A comprehensive, step-by-step check list makes sure you cover every question in the practice-selection process and lets you do revealing side-by-side comparisons of all the practices under consideration.
  • Practical tips and reality checkpoints on what to expect in the private practice setting. Instant financial mastery: Spreadsheets and graphical presentations make it easy for readers to evaluate business and financial data to learn what’s really happening in a practice — and what questions you’ll need to keep asking if you decide to join.
  •  Clear action steps: How to evaluate factors such as a practice’s location or culture and what plusses and minuses to look for in terms of managers, consultants, and business structure.
  • And a Bonus! Illustrative real-life anecdotes from the medical practice trenches.
The Three Stages of a Physician's Career: Navigating from Training to Beyond Retirement add to my favorites
List Price                 $69.00
Member Price         $65.15 + Free Shipping


Today's medical graduates are superbly trained to practice state-of-the art clinical medicine.  However, only in rare instances are they trained to self-manage their careers and medical practices.  This new book from Greenbranch Publishing has been planned to fill that gap in training and knowledge.  

To assist students, interns, residents, fellows, and practicing physicians manage the many challenges of their career, the authors have divided physicians' careers into three stages: Early, Mid-Career, and Late-Career.  The goal of this book is to provide a "go-to" resource on strategic career and practice management, highlighting the unique issues, concerns and challenges doctors face during these three, very different stages of their career from medical school through post-retirement.

This new book, featuring insights from physician career and practice management experts, is an invaluable treasure trove of practical, hands-on advice from an author team gathering their expertise in one place! Jam-packed with easy-to-implement suggestions, you'll hear sage advice from a career coach for physicians, two certified financial planners, a healthcare attorney, a medical school dean for student advising, two experts who launch, merge, and sell physician practices, and a surgeon who literally "wrote the book," on the business aspects of running a medical practice.  All are recognized authorities in their field, and the authors are joined by a distinguished group of contributors including, Randy Bauman, Keith Borglum, Thomas Shapira, and Dr. Neil Gesundheit.  The contributors have decades of experience writing about the career and/or practice issues of physicians, and advising physicians and physicians-in-training.


 
Think Business! Medical Practice Quality, Efficiency, Profits 2nd Edition add to my favorites
 List Price:               $69.00
 Member Price:        $65.15 + Free Shipping

Thousands of physicians and practice managers have relied on the previous edition of this book.  In this revised and updated 2nd Edition, nationally recognized expert, Owen Dahl, provides the vital information that top business schools teach.  Think Business!   Is designed for the busy professional as a “mini-MBA” for the medical practice environment. Written in a clear style, the revised edition covers the changes occurring in healthcare and reimbursement including the move from volume to “value.” All examples and content relate to the daily operations and activities that occur in a healthcare practice.

New for this Edition!
  • Where to look first to control costs?  We'll give you the first 3 places to look
  • Complete overhaul of the Finance section
  • MACRA, MIPS, PQRS, VBPM – Alphabet Soup
  • How much does it cost you to see a patient? (cost differentials of new patient vs. established patient, one office vs. another office, one provider vs. another provider...
  • Step-by-step guide to revenue cycle management (RCM)
  • What is the expected profit margins on certain patient services?
  • Basics of a strong compliance policy
  • Risk Management:  choose the MedMal policy right for you
  • Volume to Value-based reimbursement
  • How Scenario Planning works well in a medical practice
  • Quadrant matrix to aid in decisions regarding ancillaries
  • Tips on benchmarking the practice
  • Avoiding risk of embezzlement
  • Coaching behaviors
  • Managing multi-generational teams
BONUS:  Case studies that illustrate the change to pay-for-performance, risk management, ACA impact.
 
Time to Sell? Guide to Selling a Physician Practice: Value, Options, Alternatives 3rd Edition add to my favorites
List Price:                $87.00
Member Price:       $79.55 + Free Shipping

Tired of struggling with falling reimbursements and rising costs and complexity, physicians are selling their practices to hospitals at a feverish pace.  But selling isn’t always a slam-dunk solution.  In fact, physicians may find that the same problems that prompted them to sell their practice to the hospital — regulatory headaches, stagnant income, long hours — continue to frustrate them as hospital employees.

The trouble is, few physicians have the business, legal, and accounting background needed to assess their situation and – if selling is the right choice – to find the right hospital partner and structure a realistic deal that rewards them with the income, freedom and peace of mind they’re seeking. That’s why so many physicians who sell end up dissatisfied.

In this new and expanded edition of Time to Sell?, veteran practice consultant Randy Bauman helps physicians and practice administrators examine their own selling scenario—from how much the practice is worth to the operational, deal-making, and legal issues that would shape the sale. He helps physicians find the right answers and make the best deals.  Should the time not be right for a sale, Bauman also explores alternative options for not selling, including ways to make the existing practice more profitable, efficient, and satisfying.